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This Q&A is part of a continuous series interviewing inspiring team members at Scoop. Are you interested in working at Scoop? Check out our open roles.
March is Women’s History Month, commemorating and encouraging the study, observance, and celebration of the vital role of women in American history.
Before I start, I need to acknowledge that a white guy writing about diversity, equity, and inclusion seems like an odd fit. To be honest, I feel a little self conscious. In fact, I feel self conscious even telling you I feel self conscious because it briefly makes my feelings the focus here and that’s not the point.
The health and safety of our Scoop community is our top priority. As we continue to monitor the rapidly-evolving COVID-19 pandemic, our Scoop Trust and Safety team will continue to share updates on the current situation that may temporarily impact your Scoop experience.
Imagine it’s a morning like any other. You’ve scheduled your trip as a Rider, and you’re curbside, patiently waiting for your Driver to arrive at 8 a.m. to take you to work. You glance at your Scoop app; it’s 7:59 a.m., and the Driver’s car hasn’t even moved on the map!
Seventy-six percent of Americans drive alone to work every day for an average of 53 minutes roundtrip. Collectively, these trips equate to over 50 billion solo drives per year. That’s millions of people who start and end their workdays in solitude.
Since we started Scoop, we’ve heard countless stories of connections made in carpools that have led everywhere from new BFFs to budding bandmates! Over the course of the coming months, we’ll be sharing your stories about how Scoop has impacted your daily life by improving your commute and building meaningful connections.
At the end of every trip, you may have noticed that we ask you to leave feedback about your fellow carpoolers—or if you’re a Driver—how you felt about your route. You may think of providing feedback as a meaningful opportunity, a necessary evil, or you even avoid it altogether.
Passing the time during your commute is easy when you tune into an interesting and entertaining podcast. Not only will podcasts fuel your trip into the office, but they’re good for your brain and can be a great way to spark insightful conversations with your fellow carpoolers.
Last month, we invited carpoolers from all over the Bay Area to join us at Scoop’s headquarters in San Francisco for an evening of celebration along with an exclusive look inside our office.
Carpoolers mingled with each other and the Scoop team and got the chance to share feedback directly with our team.
At Scoop, we’re committed to putting people into carpools they’ll love, every single day. With the help of our matching algorithm—which identifies the most efficient door-to-door trip based on the fastest route, nearby carpoolers, carpool lanes, and more—we’re one step closer to making this mission a reality.
A question we sometimes hear is, “why does Scoop match carpools at specific deadlines instead of allowing you to create your own matches at any time?