As more states and cities lift shelter-in-place restrictions with regard to COVID-19, your employer may be starting to formulate back-to-workplace plans. If so, you’re likely wondering what that may mean for your commute. Since any safe return to the workplace begins the moment you step outside your front door, you may have some important questions like:

  • Is my previous mode of transit safe? Is it still reliable?
  • Public transit and shuttles feel less safe than before, what can I replace them with?
  • How do I get to work if I can’t drive alone?
  • Is carpooling a safe alternative to other shared modes of transportation?
  • What changes to carpools is Scoop making to prioritize my safety?

Your health and safety continues to be a top priority for us at Scoop. If you haven’t had a chance already, please take a moment to review Scoop’s updated Health and Safety Guidelines to learn more about all the changes we’ve made to keep carpools safe. 

In addition, you can also read about other measures we’ve taken to keep the Scoop community safe during the COVID-19 pandemic. 

Wondering whether you can still rely on carpooling to be a safe mode of transportation back to the workplace? Here’s why:

1. Less exposure risks than other group transit options

Public health officials and governments agree: physical distancing reduces the risk of exposure to COVID-19. But if you’ve taken mass or group transit in the past, you probably know that these modes now pose a greater risk of exposure due to being high-capacity. Every day, countless other passengers are interacting with shared surfaces, entry points, and air systems. Practicing and enforcing physical distancing and safety protocols is difficult with more people riding along, and the more trips these modes help facilitate, the greater the risk to you as a commuter.

On the other hand, carpooling enables a shared transportation mode that has fully reduced capacity to the minimum option: just two people. Specifically with Scoop, we’ll be limiting all carpools to just two people moving forward. We will also direct passengers to sit only in the back right seat to maximize physical distance between the Driver and the Rider, and to eliminate contact of shared surfaces (e.g. door handles, cup holders, seats, etc).

Unlike group transit, carpools also have full control over air conditioning and airflow, which stops movement of aerosol contaminants.

Carpooling provides a lower exposure risk than other shared modes


2. The Scoop community is built on trust and responsibility

If you’re already a part of the Scoop community then you know we’re composed of respectful, safe, and trustworthy employee commuters. Our community knows each other (both from sharing transportation and the workplace) and exhibits a heightened sense of responsibility toward one another. This community is the network you know, and it should increase comfort and provide a sense of safety and responsibility when commuting with others.

3. Carpoolers feel a sense of responsibility, and Scoop helps enable that

We’ve implemented strict health and safety policies that all Carpoolers must follow to use Scoop. These policies include everything from regular cleaning protocols to symptom checks to in-car physical distancing requirements. We’ll regularly review your feedback and support channels to verify your fellow Carpoolers are following these policies. Additionally, we’ll continue to make and release experiential improvements to support our health and safety goals. Because safety is our top priority, any Carpooler who violates these policies will be removed from the Scoop platform.

4. Scoop helps enforce policies so you feel peace of mind

Mass and group transportation options present a clear safety risk because the relative capacity makes it difficult to enforce health and safety protocols consistently and reliably. As a result, when one commuter doesn’t comply with safety protocols, it creates an unsafe and at-risk experience for everyone else sharing the same space. 

In a two-person Scoop carpool, it’s easier to ensure your fellow Carpooler is complying with Scoop’s policies, making for a safer and more pleasant commute. Most importantly, however, with Scoop, you can always cancel a trip and report their fellow Carpooler if you ever have a safety concern, and our Support team will be available on-demand to assist.

In addition, Carpoolers are always prompted to provide feedback at the end of every trip, which the Scoop Team reviews for compliance.


5. Autonomy to create the experience that feels safest

One of the benefits of carpooling is having the ability to take additional safety precautions that aren’t available in other group transportation options. So long as you’re following Scoop’s health and safety protocols, you can coordinate with your fellow Carpooler in advance to create a commute experience that feels safe and comfortable for both parties. By carpooling with Scoop, you have autonomy not available on group transit to make your commute meet your individual safety needs.


No matter how you choose to get back to the workplace, Scoop will continue to be a safe, reliable, and affordable way to help. Have more specific questions about your commute back to the workplace or what our safety guidelines mean for your commute? ScoopCare is here to help